Welcome to JALA!

Welcome to JALA International, the telework, telecommuting, and applied futures research experts.
2023 marks the 50th anniversary of the words telework and telecommuting; we coined them and we've been teleworking since the 1960s.
For more on JALA's history see a June 2012 article in Biztech

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What we do

JALA, an international group of consultants, helps business and government organizations in three main areas:

  • Telework, telecommuting, and virtual organizations. We support telework program strategy development, program planning, teleworker and technology selection, training, program implementation and evaluation — including cost-benefit analysis. From inspiration through implementation. Advice to organizations and teleworkers.
  • Applied futures research, including telework, climate change and energy use forecasting.
  • Technology assessment. Investigating the potential impacts of new technologies.

We've provided a number of resources here to help you learn more about us, telework, and the future. Check out our services in Latin America. Or you might wish to read Jack Nilles' blog.

December 2023 marks the 50th anniversary of the publication of the seminal research report on telecommuting and telework. The report covers the first large-scale test of telecommuting in a real-world environment — an insurance company. This is where it all began. More than thirty years later eMarketer published a report demonstrating that, according to "a survey conducted among 254 global senior business executives by the Economist Intelligence Unit (EIU)," senior executives are still largely clueless about telework. The issues that worried them in 2004 were the same ones we showed were red herrings in 1974. Here is more information and a photo of the cover of the report. We hope to help rectify the red herring problem here.

If you can't wait to see how the next few decades will turn out, go directly to our forecast of telecommuting in the U.S.! To investigate what has been called "the Bible of telework and telecommuting," click on the book cover image below.

Dust cover of Managing Telework

From the future to the past. The original version of our book The Telecommunications-Transportation Tradeoff was published in 1976. It covers our original demonstration of telecommuting that began in 1973. Long out of print, the book is now available again via Amazon and other on-line book purveyors. If you want the see how the world or telecommuting has changed since 1973 get this book.

Telecommunications-Transportation Tradeoff book cover

One of our main themes is on determining the impact of telework on productivity. The issue is summed up nicely by Paul Graham in his keynote speech to OSCON (the open source convention) as reported by Phil Windley on ZDNet:

"The reason companies have fixed hours is that they can't measure productivity. The idea is that if you can't make people work, you can at least prevent them from having fun. If they're not having fun, they must be working! If you could measure what people really did, you wouldn't care when people worked."

Put simply, telework works! You can find much tested information about it on this site. You may also obtain more information by e-mail to jala.com.

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Whether or not you telework you can help decrease the world's dependence on oil. Check the Detroit Project's web site for more details.

Detroit Project logo

Finally, for topics other than the standard ones addressed in our main web pages, or for discussion of telework and other topics, please visit our weblog.

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News and Articles

Evade the flu with telework!
There is quite a bit of public concern — again — about the potentially catastrophic effects of the avian flu virus H5N1. This possibility, like many others in the disaster category, is one where telework can play a very important part. More >>

JALA's blog.
For some more detail on topics represented on our web pages, or for our — and others' — thoughts on related topics, please visit our blog pages.

Time's Awastin' 2!
We've been doing some more research on the future of transportation, particularly oil. To put it bluntly, we--humanity--will have used up half of all the oil there is in the world sometime in 2007. If we could continue to produce oil at the same rate as in 2003 we would totally run out around 2050--no more oil at all. In the US about 70% of oil is used by the transport sector. So enjoy your SUV while you can, or get serious about teleworking. More >>

Telework and Tax Relief?
The 2005 US Federal budget includes a provision for tax relief to teleworkers and their employers. More >>

Tsunamis and Telework
According to the Financial Times of 26 January, 2005, Oxfam's Fernando Almansa has been directing the relief efforts from Spain. The reason? More efficient uses of resources. "For instance, Mr. Almansa, rather than flying immediately to the regions affected by the tsunamis or shuttling between Oxfam offices, has performed most of his coordination work since December 26 via the internet and telephone from his home office in a small village 150 km from Madrid." This from an article about the relief organization's restructuring for greater effectiveness.

Telework researchers unite!
An international group of researchers on the topic of telework have decided to organize formally into the International Telework Academy. The purpose of the Academy is to serve as a source of peer review and information dissemination for academic and others engaged in research on telework and other new forms of work. More >>

On July 2, 2003, the New York state Court of Appeals ruled that a telecommuter working from Florida for a New York firm was ineligible for unemployment benefits when she quit after being told she must move back to New York in order to continue her job. What's going on here?
More >>

Test your teleworkability
If you are a prospective teleworker and are wondering how you can convince your employer to allow you to become a more active teleworker or telecommuter you should be aware of a few realities. The first reality comprises the requirements of your job to be in a specific location when you perform your job tasks. So the first step is to evaluate your "teleworkability".
More >>

Telework and terrorism
One of the immediate side effects of 9/11 was an increase in teleworking in the affected regions. In many cases the sudden switch to teleworking was a direct result of the disappearance of offices that had been reduced to rubble. In other cases it was simply a precaution against further terrorist attacks.
More >>

Telework and disasters
There are several other ways of instigating a sudden increase in interest in telework. Pestilence, wars and natural disasters provide some fairly recent examples.
More >>

Push to start?
Even though it is clear that a substantial fraction of the US workforce considers telework to be one of the most-desired perks — even in a challenged economy — we usually tout telework to employers as an important management option for improving competitiveness. But how does one get the boss to make the move? Sometimes the government helps.
More >>

Time's awastin'!
The Middle East may now be slightly more stable. Or not. In any case it is way past time for us to put more emphasis on the use of telework as an energy conservation option. We have about hit the peak of world oil production; after this it's all downhill.
More >>

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Last modified: Monday February 27, 2023.

JALA International
Los Angeles, CA 90049