Way back in the distant past, the early 1970s, as I was trying to focus my thoughts on telecommuting, telemedicine kept appearing as one of the options. Assessing the future of telemedicine by testing it was one of my research team’s initial set of possibilities. But the complexities of dealing with the medical establishment — and the fact that we had a very limited research budget — led us to focus on more accessible business operations; the insurance company we used as our first test site.
The basic concept for both telework and telemedicine is the same: Where and how is it possible to use information technology to couple expensive/scarce resources with human needs? In the case of telemedicine the resources — physicians and some health care personnel together with their support equipment and facilities — can be both scarce and expensive. Those in need of the sort of care they provide must often travel great distances to get from home to the facilities, face fees beyond their capacity, or go without. The prospect is daunting!
Continue reading Telemedicine: Its Future Beckons
Well, it has been an interesting year, in the sense of the old Chinese curse: You shall live in interesting times. Here are some year end thoughts regarding telework’s future.
First, this year has demonstrated that many carefully thought out plans have gone awry. Seriously! Brexit, Trumpism, Syria, China’s economy, Russian autocracy to name a few. The global master plan seems to be chaos. Now, all of the aforesaid are geopolitical in their nature. What do they have to do with telework?
Continue reading Year end thoughts on the future of telework
Amid all the other forms of uncertainty resulting from the unexpected election of Donald Trump to President of the United States there is the one of the impact of Trump on Telework. And vice-versa. What might/will change as a result? Here are some possibilities.
Trump has made numerous claims that he will build a wall to keep out Mexicans and other illegal immigrants, even though the net flow of them has been in the other direction lately. He will spend billions to erect this wall (recently downgraded to fence) and force Mexico to pay for it; an option rejected by the President of Mexico.
Continue reading Circumventing Trump with Telework
Almost two years ago I wrote about the potential effect on telecommuting of reduced oil prices. The point was that cheap oil might spur more private auto use for commuting, thereby reducing demand for telecommuting — a new telecommuting oil crisis. Let’s see how things have turned out so far.
Continue reading The Telecommuting Oil Crisis: Part 2
There has been lots of news recently about automated driving. Teslas on autopilot, driverless (sort of) Ubers, all the main auto manufacturers developing self-driving cars. How is all this driverless driving likely to affect telecommuting? After all, telecommuting was invented as a way to reduce time- and energy-wasting commuting. What if the commuters of the (near) future can sit back and telecommute en route?
I originally started thinking about telecommuting in response to the question: why can’t you [rocket scientists] do something about traffic? The point being that growing traffic congestion, in the 1970s, had become a source of air pollution, reduced productivity, energy dissipation and a whole host of other undesirable things. My reasoning was: Continue reading Telecommuting in the automated driving age
I am desolated to announce that Laila Padorr Nilles, my partner of more than 59 years, left this world on August 22, 2016. She often was called the “Mother of Telecommuting”, reflecting the years she has encouraged and helped me in my research on telecommuting, telework and their impacts. Laila is the one who encouraged me to leave my job in the aerospace industry and invent a new one at the University of Southern California; a position that allowed me to set up the first formal research into what I called telecommuting. That was in 1972.
Laila also helped me organize JALA Associates, now JALA International. She is the LA in JALA. She participated in JALA’s activities around the world, giving or assisting in presentations about telework in the United States, Europe, South America, Australia and Southeast Asia. She was part of the management group of the European Community Telework Forum in the 1990s. Through this period her sense of humor, perspicuity and broad outlook helped sustain us though many “interesting” periods.
Continue reading Laila Padorr Nilles, the Mother of Telecommuting
A little more than a decade ago I wrote an article in jala.com on the potential impact of the declining oil supply on promoting telework. The piece focused on the so-called Hubbert Curve that shows the history of increasing — and potential future of declining — global oil production: the Peak Oil problem. The 2005 version of that discussion pointed out one possible future, as shown here. That was Peak Oil 1.0.
Continue reading Peak Oil 2.0, the new look
On 23 June 2016 the voters of the United Kingdom opted to leave the European Union; Brexit won. So far the consequences have been jubilation, shock, horror, recrimination, disaster and confusion. But one of the consequences may be a surge in Brexit-induced teleworking. Here’s why.
Continue reading Brexit-induced teleworking?
One of the prime attractions of telework, at least from the employer’s point of view, is the increased productivity of teleworkers compared to their office-bound colleagues. I have issues with that description of the output of teleworkers or other information workers. I prefer to use “effectiveness” rather than productivity as a better term for telework’s impact. Here’s why.
First, productivity is so twentieth or even eighteenth century. For the last century or two productivity has been defined as the result of effective effort, especially in industry, as measured in terms of the rate of output per unit of input.
Continue reading Productivity, effectiveness or . . .?
When my research team first started working on telecommuting in the mid-1970s there was no such term as “millennials”. Now it seems that millennials may have a large part in the “rescue” of telecommuting. Let me explain.
Continue reading Millennials to the rescue?