All posts by Jack Nilles

Jack Nilles, changed careers from "rocket scientist" to telecommuting/telework guru in the early 1970s. His careers have been in the public and private sectors, starting from his own aquarium supply and repair company (age 12); freelance photographer; officer in the US Air Force; research scientist in the aerospace industry; research director in academia and management consultancy worldwide. His books are available at major online suppliers.

Pricing the commute

For years we have had a do-it-yourself telework cost-benefit analysis on our website. That analysis focuses mainly on the direct costs and benefits of telecommuting versus the daily commutes between home and work. Now let’s expand that analysis with some thoughts about the other costs of the commute; pricing the commute.

To be comprehensive, pricing the commute requires some analysis of the other factors beside out-of-pocket expenses: those so-called externalities. These additional factors include: the drag; health hazards; physical dangers and psychological effects. An article by Nathan Brooker in the 25 March 2017 Financial Times FTWeekend edition, titled Commuter pain or gain? gives one such analysis although it focuses on mass transit rather than private cars.

Let’s look at some of these factors, focusing on pricing the commute by private car. Continue reading Pricing the commute

What is the optimal amount of telecommuting?

When we first started research on telecommuting in 1973 our focus was on whether telecommuting was practical in the real world, never mind the optimal amount of telecommuting. I insisted that the research involved testing telecommuting in an actual company, one whose bottom line was purely business oriented. The question of the optimal amount of telecommuting/teleworking didn’t come up because we were concerned with whether it was practical at all.

In those days the typical telecommuter was a person who worked using a computer terminal that was connected by wires to a mainframe computer somewhere. The idea of the person doing this from home was simply not practical; telecommunications cost — the cost of connecting that computer terminal to a distant mainframe via telephone connections all day — was simply too high. So in those mid-1970s days we concentrated on people working in what we called satellite offices: typically suburban offices solely owned by the employing company for use by its employees. Only after the arrival of personal computers in the late 1970s and early 1980s was it practical to think about home based telecommuting.

Continue reading What is the optimal amount of telecommuting?

Telemedicine: Its Future Beckons

Way back in the distant past, the early 1970s, as I was trying to focus my thoughts on telecommuting, telemedicine kept appearing as one of the options. Assessing the future of telemedicine by testing it was one of my research team’s initial set of possibilities. But the complexities of dealing with the medical establishment — and the fact that we had a very limited research budget — led us to focus on more accessible business operations; the insurance company we used as our first test site.

The basic concept for both telework and telemedicine is the same: Where and how is it possible to use information technology to couple expensive/scarce resources with human needs? In the case of telemedicine the resources — physicians and some health care personnel together with their support equipment and facilities — can be both scarce and expensive. Those in need of the sort of care they provide  must often travel great distances to get from home to the facilities, face fees beyond their capacity, or go without. The prospect is daunting!

Continue reading Telemedicine: Its Future Beckons

Year end thoughts on the future of telework

Well, it has been an interesting year, in the sense of the old Chinese curse: You shall live in interesting times. Here are some year end thoughts regarding telework’s future.

First, this year has demonstrated that many carefully thought out plans have gone awry. Seriously! Brexit, Trumpism, Syria, China’s economy, Russian autocracy to name a few. The global master plan seems to be chaos. Now, all of the aforesaid are geopolitical in their nature. What do they have to do with telework?

Continue reading Year end thoughts on the future of telework

Circumventing Trump with Telework

Amid all the other forms of uncertainty resulting from the unexpected election of Donald Trump to President of the United States there is the one of the impact of Trump on Telework. And vice-versa. What might/will change as a result? Here are some possibilities.

Immigration

Trump has made numerous claims that he will build a wall to keep out Mexicans and other illegal immigrants, even though the net flow of them has been in the other direction lately. He will spend billions to erect this wall (recently downgraded to fence) and force Mexico to pay for it; an option rejected by the President of Mexico.

Continue reading Circumventing Trump with Telework

The Telecommuting Oil Crisis: Part 2

Almost two years ago I wrote about the potential effect on telecommuting of reduced oil prices.  The point was that cheap oil might spur more private auto use for commuting, thereby reducing demand for telecommuting — a new telecommuting oil crisis. Let’s see how things have turned out so far.

Continue reading The Telecommuting Oil Crisis: Part 2

Telecommuting in the automated driving age

There has been lots of news recently about automated driving. Teslas on autopilot, driverless (sort of) Ubers, all the main auto manufacturers developing self-driving cars. How is all this driverless driving likely to affect telecommuting? After all, telecommuting was invented as a way to reduce time- and energy-wasting commuting. What if the commuters of the (near) future can sit back and telecommute en route?

I originally started thinking about telecommuting in response to the question: why can’t you [rocket scientists] do something about traffic? The point being that growing traffic congestion, in the 1970s, had become a source of air pollution, reduced productivity, energy dissipation and a whole host of other undesirable things.  My reasoning was: Continue reading Telecommuting in the automated driving age

Laila Padorr Nilles, the Mother of Telecommuting

I am desolated to announce that Laila Padorr Nilles, my partner of more than 59 years, left this world on August 22, 2016. She often was called the “Mother of Telecommuting”, reflecting the years she has encouraged and helped me in my research on telecommuting, telework and their impacts. Laila is the one who encouraged me to leave my job in the aerospace industry and invent a new one at the University of Southern California; a position that allowed me to set up the first formal research into what I called telecommuting. That was in 1972.

Laila also helped me organize JALA Associates, now JALA International. She is the LA in JALA. She participated in JALA’s activities around the world, giving or assisting in presentations about telework in the United States, Europe, South America, Australia and Southeast Asia. She was part of the management group of the European Community Telework Forum in the 1990s. Through this period her sense of humor, perspicuity and broad outlook helped sustain us though many “interesting” periods.

Continue reading Laila Padorr Nilles, the Mother of Telecommuting

Peak Oil 2.0, the new look

A little more than a decade ago I wrote an article in jala.com on the potential impact of the declining oil supply on promoting telework. The piece focused on the so-called Hubbert Curve that shows the history of increasing — and potential future of declining — global oil production: the Peak Oil problem. The 2005 version of that discussion pointed out one possible future, as shown here. That was Peak Oil 1.0.

Peak Oil 1.0

Continue reading Peak Oil 2.0, the new look

Brexit-induced teleworking?

On 23 June 2016 the voters of the United Kingdom opted to leave the European Union; Brexit won. So far the consequences have been jubilation, shock, horror, recrimination, disaster and confusion. But one of the consequences may be a surge in Brexit-induced teleworking. Here’s why.

Continue reading Brexit-induced teleworking?