Apr 29

Telecommuting and innovation

The press, both national and international, has been full lately of stories related to Yahoo’s impending termination of telecommuting for all of its employees. The reason for this termination, according to Yahoo’s spokespeople, is the need for more innovation within Yahoo so that it can gain market share. Furthermore, Yahoo’s position seems to be that innovation can only occur if the employees are always co-located and frequently interact with other employees not in their usual workgroup. It ignores the fact that most contemporary telecommuters do their telecommuting part-time and do spend time with their coworkers in face-to-face situations.

As you may have noticed in my previous two blogs on this topic I am skeptical of Yahoo’s approach. There are two aspects to my skepticism. First, there is the question of how much innovation is really needed in an organization. Second, is the premise valid that employees need to be co-located in order to be innovative?

Read the rest of this entry »

Mar 26

Yahoo! and Creativity: Part 2

Since my post last month on the Yahoo!-Telecommuting controversy word of Marissa Mayer’s decision seems to have spread worldwide. Opinion expressed in the media has been both pro and con (mostly con) about the impending ban of home-based telecommuting for all Yahoo employees. If nothing else, the Yahoos certainly have stirred up public recognition that there are lots of telecommuters out there.

Much of the controversy is centered about two major apparent presumptions on the part of CEO Mayer as she tries to inject new life into Yahoo!:

  • Telecommuters are less productive than are office-bound employees; and
  • It is not possible to be creative or innovative while telecommuting.

Therefore Ms. Mayer feels that it’s necessary to bring the, mostly home-based, Yahoo telecommuters back to the office as a means of revitalizing both the telecommuters and Yahoo.

Read the rest of this entry »

Feb 26

Yahoo! marches resolutely into the 19th century

In case you haven’t heard it yet, Marissa Mayer the new leader of Yahoo! has decided to terminate telecommuting for all Yahoo! employees as of June. Not just some telecommuting, all telecommuting. Her reasoning appears to be:

  1. Yahoo! needs to be more competitive;
  2. competitive organizations always have all their employees in the office every day so that they can interact with each other;
  3. therefore Yahoo! needs to have all  of its employees in the office every day so that they can interact with each other and be more competitive!

The only problem with that syllogism is that statement 2, although generally applicable around the time of Abraham Lincoln, is wrong for most information-based organizations in the 21st century. Here’s why.

Read the rest of this entry »

Jan 25

It’s that time again

It’s mid-winter and the flu season is upon us. This year’s flu season may be even more severe than last year’s. It’s not just the people with sniffles who are having problems, it’s their employers as well. Estimates appearing in the media go as high as $10 billion as the impact on productivity resulting from this year’s flu epidemic. Given that magnitude of financial impact one might consider flu to be this month’s favorite disaster.

Assuming that flu is an equal opportunity assailant we can suppose that it affects all of the US workforce. Since roughly 60% of that workforce comprises information workers—and roughly 80% of information workers are potential teleworkers—it’s reasonable to ask: why isn’t telework being used more widely as a serious flu avoidance method?

Read the rest of this entry »

Dec 27

Climate Change: Winners/Losers

As we approach the end of another year, one fraught with difficulties, bad decisions and indecision, it is worth looking at what might lie ahead. In the US we are facing the so-called “fiscal cliff” which is less of a cliff than a return to the Clinton years (in which the US ran a surplus). Despite all the tearing of hair and cries of imminent disaster the economy is likely to muddle through. So that’s not good, but not-so-bad news.

Then there is the brontosaurus in the corner: climate change. The deniers to the contrary, climate change is not only meeting but exceeding the dire predictions of the Intergovernmental Panel on Climate Change. In mid-December this year’s negotiations on expanding the Kyoto treaty on climate change basically came to nothing. Outside the discussion chambers in Doha news came that the Arctic ice pack was melting even faster than last year; the glaciers in Greenland and West Antarctica also were accelerating their rate of melt; the oceans are rising faster than forecast in the 1990s, they are growing more acid because of the increases in carbon dioxide in the atmosphere and they are likely to cause the demise in the next few decades of much of the world’s coral reefs. But all these supposed dangers are remote, right? Why should we worry?

Read the rest of this entry »

Nov 28

Telework, disasters, and how to overcome them

I have commented in the past about the ability of telework to mitigate the effects of disasters but hurricane Sandy gives a new twist to the issues. Most of the disasters that occur in places like California tend to be of the earthquake variety. The central effect of earthquakes is that ruptures in land surface break roads, bridges, and highways, with the disruptions lasting sometimes for months or even years at a time. Yet the information infrastructure—the telephone network, Internet and electrical power networks—tends to survive the earthquake or is quickly repairable. In these cases organizations that telework can continue operations with no or few interruptions. This is generally the case in non-earthquake related disasters as well, including blizzards, floods and fires where the roads may be blocked but the information infrastructure is intact.

However, in the case of disasters like major hurricanes and floods the situation can get a little more complicated. Read the rest of this entry »

Oct 29

Sandy, climate change, politics and telecommuting

I’m writing this as Hurricane Sandy is drenching and/or flooding the East Coast of the United States. It’s an appropriate time to wonder why, just a week before the vote in this very heated and close presidential campaign, neither of the contenders has mentioned climate change in any recent speeches or debates. Well that’s not exactly the case, Pres. Obama did discuss climate change in a recent interview by Sway Calloway, a reporter from MTV.

Still, I should point out that most reference to the problems of climate change by either contender have been indirect at best. Pres. Obama explains that this is simply because no one has asked him about climate change in any of the recent debates. Governor Romney, on the other hand, seems to feel that the human-engendered part of climate change is a hoax perpetrated by liberals meaning to somehow penalize the coal and oil industries. Read the rest of this entry »

Sep 25

Love in line?

This post is not solely about telecommuting. Rather it is on one of the chief motivations for telecommuting. What triggered this was an article by Paulo Cabral on BBC News Magazine about traffic problems in São Paolo. The article focuses on the travails of a young mother who, according to Murphy’s Law of Commuting, lives on one side of the city while her work is on the opposite side. She is often in the position of having to commute two hours each way with her youngest son with her in the car. That’s the bad news. The good news is that it’s not all bad news. There is love in line. Read the rest of this entry »

Aug 07

Telework in Colombia, Part 2

Colombia’s First International Telework Fair went off as scheduled on 26 July 2012. Before it started I was interviewed by Rafael Orduz Medina, the Executive Director of Colombia Digital. Here’s the video:

Colombia Digital is the sponsor of the fair together with the Ministry of Information Technologies and Communications of Colombia. The opening ceremonies included presentations by Diego Molano Vega, the Minister of Information Technologies and Communication; Rafael Pardo Rueda, the Minister of Labor of Colombia; Carlos Tomada, the Minister of Labor of Argentina; Samuel Moreno Rojas, the Mayor of Bogotá; and Colombian Senator Claudia Wilches. Topping off these statements was the signing of a pact among these government agencies and a number of Colombian business organizations (including Cisco and Microsoft delegates) to accelerate the adoption of telework in the country.

Read the rest of this entry »

Aug 04

Taxation with duplication revisited

Nicole Belson Goluboff has been kind enough to send me a more detailed description of the double taxation issues I covered a while back. Here it is. [Update, 23 October 2012:] You may also wish to see a more extended discussion of the issues here.

From East Coast to West, Calls for Telecommuter Tax Fairness

by Nicole Belson Goluboff

As Jack observed in Taxation with duplication, the double tax threat facing interstate telecommuters is a longstanding obstacle to telework’s growth. The Telecommuter Tax Fairness Act – federal legislation that has enjoyed significant support both within and outside government – would remove this obstacle. Although the measure has been introduced in multiple sessions of Congress, lawmakers have not made it a priority. They must do so and make telecommuter tax fairness the law.

The extortionate penalty for telecommuting across state lines derives from a state tax rule, which a number of states maintain, known as the “convenience of the employer” rule. New York, in particular, has become notorious for its aggressive application of the rule. Under New York’s rule, if a nonresident works for a New York employer and chooses to telecommute sometimes, New York will tax her on 100% of her wages – not just the wages she earns on the days she works in New York but also the wages she earns while working at home, in a different state. Because employees’ home states can also tax the wages they earn at home, many telecommuters are forced to pay taxes to two states on the same income.

To help their telecommuting residents avoid double taxation, some states offer a credit for the taxes the telecommuters pay New York on the wages they earn at home. However, these workers may still be penalized for their interstate arrangement. If the tax rate in New York is higher than the tax rate in the home state, the telecommuters will have to pay the higher New York rate on their home state earnings.

Read the rest of this entry »

Older posts «